Welcome in the year 2010. Happy New Year! May it bring you all happiness and health!

New year, new decade, new opportunities for everyone. Also - for Metricus. This year we intend to become more attractive to the market not only by developing a network of customers and partners, but also by making important changes to our marketing and our advertisements. We hope you will stay with us through all of these changes and see how Metricus grows in 2010.

Best regards,
The Metricus Team

In this issue, we have:

• Metricus Positioning: Metricus, a framework for IT Performance Management
• Metricus expectations
• New demo site

It is already December! As the year winds down to a close, we are looking to inspire those of you seeking inspiration in pursuit of setting up a powerful IT Performance Management framework and/or system within your organizations. We have shared some of our experiences, 'aha' moments, and ideas which the Metricus team will pursue during 2010. It is time to take a breather soon - and come back fully charged and inspired in early 2010 to tackle the IT Performance measurement and management challenges.

Best regards,
Arjan Woertman, on behalf of the Metricus Team

In this issue, we have:

• Most popular IT Performance Measurement themes
• The blueprint of an IT Performance Measurement Framework
• A glimpse of what's coming in 2010

I am happy to present to you the 11th edition of the Metricus newsletter for 2009. There are three items this month: 1) updated catalog, 2) fall release exceeds expectations and 3) a Metricus Knowledge update.. happy reading. - Arjan

Metricus Products and Services Catalog 2010 Now Available
In line with fall release of Metricus, the Metricus Product and Services catalog for 2010 is now available to partners and customers. Some of the changes include a more comprehensive Enterprise solution, different user price levels, and the ability for consulting organizations to use Metricus within their consulting practice at no license costs.

Metricus Fall Release Exceeds Expectations
Metricus advocates a do-it-yourself approach to IT Performance Management allowing organizations to take full control over the management of IT performance. Metricus now provides Metrics, Templates, and knowledge to do this and licensing includes expert support to help when required. Recent interactions with prospects and customers indicate that this is well received on the market.

Metricus Knowledge: Guidance when using IT metrics to better manage the performance of your IT organization.
The horse and the cart: Only use metrics when you know the data is available.

I am happy to present to you the 9th edition of the Metricus newsletter for 2009. There are four items this month, including an update of Metricus, the first results of our global IT performance management survey and more.. happy reading. - Arjan