What Does It Consist Of?
Metricus helps IT managers obtain clear insight into the performance of the IT organization through the use of industry-standard Key Performance Indicators (KPIs), best-practice Dashboards, Scorecards, and all the tools IT professionals need to measure, manage, and improve IT performance.
Whether it is related to the measurement of performance data, IT processes, projects, employee skills and competencies, customer satisfaction, or financial performance, Metricus provides a flexible and easy-to-deploy framework for the measurement of IT performance.
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Knowledge
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Based on the Metricus Metric Library of more than 600 well-defined metrics and measures, organizations receive an enormous amount of guidance on selecting appropriate KPIs. This applies to whether they are trying to measure processes related to best-practice frameworks, the financial performance of their IT services, or in fact the performance of various projects. Learn more! |
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Configuration
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Metricus offers a business intelligence toolset with various data-integration-, configuration-, and data-management-related capabilities. This toolset contains a full-fledged Extract, Transform, and Load (ETL) capability, along with the functionality to build connectors with all sorts of applications (ITSM tools) or data sources. Learn more! |
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Measurement
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Metricus allows for the flexible design of reports, Dashboards, and Scorecards to make sure that the collected data can be measured and analyzed appropriately. With a full Report Builder capability built into the Metricus toolset, organizations can design and modify reports into various formats to enable trend analysis, metric correlation, and the drill-down capability. Learn more! |
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Publishing and Collaboration
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Metricus offers a range of complete presentation, publishing, and collaboration functionalities, allowing reporting professionals to share the right information with the right people within the organization. Users can control the way they access data – they can subscribe to reports or choose to receive them by e-mail. Various types of notifications and alerts can be built into the system. Learn more! |
